UK-based support. Most answers are below — otherwise contact the team and we'll come back to you.
Entry numbers, limits per customer and confirmation emails.
Card payments, receipts, failed payments and refunds.
How draws run, when they happen and where results are published.
Delivery, cash alternatives and winner verification.
Details, notification preferences and account closure.
Spending controls and support resources.
Send us a message using the form below — our support team monitors enquiries 24 hours a day, 7 days a week. Written enquiries can also be sent to Impact Competitions Ltd, Unit 1B, Millennium Court, Burns Street, Glasgow, G4 9SA, Scotland.
Complaints process