General Terms & Conditions

1. About Impact Comps

Impact Comps ("Impact", "we", "us", "our") operates online promotional competitions through impactcomps.com.

These General Terms govern your use of the website, your Impact account and your participation in competitions operated by Impact.

Each individual competition may also have specific Competition Terms. Where competition-specific conditions apply, they are displayed on or linked from the relevant competition page.

2. Eligibility

Unless stated otherwise in the specific Competition Terms, entrants must:

• be at least 18 years old
• satisfy any geographical eligibility requirements displayed for the competition
• provide accurate information
• comply with these Terms and the Competition Terms
• not be prohibited from entering under any competition-specific restriction

Impact may request reasonable evidence of identity, age, address or eligibility before awarding a prize.

3. Accounts

Customers may be required to create an account. You are responsible for:

• providing accurate account information
• keeping login credentials secure
• activities conducted through your account
• notifying Impact of suspected unauthorised access

One individual should not create multiple accounts for the purpose of circumventing competition restrictions or entry limits.

4. Competitions

Every competition identifies the material information applicable to that promotion, including where relevant:

• prize
• entry price
• opening date
• closing date
• draw date
• eligibility
• maximum entries per person
• free-entry method
• any applicable entry requirement
• cash alternative, if offered
• competition-specific conditions

Entrants should review this information before entering.

5. Paid Entries

The price applicable to a paid entry is displayed before purchase.

An entry is not confirmed until the applicable transaction has been successfully processed and the entry has been recorded by Impact's system.

Customers are provided with confirmation of successful entries.

6. Free Entries

Where a competition operates with a free entry route, eligible participants may enter using the method specified in the Free Entry Route Terms and relevant Competition Terms.

Valid free and paid entries participate in the same competition and winner-selection process.

7. Draws

Impact conducts draws using the method stated in the relevant Competition Terms.

Where practical, draw information and results are published through the website.

8. Winners

Potential winners may be required to complete reasonable verification checks.

Impact will contact winners using the details associated with their entry or account.

A prize will only be released once required eligibility and verification requirements have been satisfied.

9. Prizes

The prize will be as described on the relevant competition page.

Where a cash alternative exists, it will be clearly stated.

Impact will not automatically substitute an advertised prize for a materially lower-value prize simply because a competition has not achieved a desired level of paid participation.

10. Errors and Invalid Entries

Impact may investigate entries affected by:

• payment reversal
• fraud
• technical manipulation
• duplicate transactions
• unauthorised payment methods
• attempts to circumvent entry limits
• material breach of these Terms

Entries will not be invalidated arbitrarily.

11. Website Availability

Impact takes reasonable steps to maintain website availability but cannot guarantee uninterrupted operation.

Maintenance, security incidents or circumstances outside Impact's reasonable control may temporarily affect availability.

12. Changes

Impact may update these General Terms prospectively.

Material competition conditions are not changed after entry except where legally permissible and reasonably necessary because of exceptional circumstances.

13. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Nothing in these Terms affects your statutory consumer rights.

14. Complaints

Complaints should be submitted to complaints@impactcomps.com and will be handled under the Impact Complaints Policy.

15. Governing Law

The applicable governing law and jurisdiction are confirmed by Impact's legal adviser based upon the Promoter's legal entity and the territories in which entries are accepted.